Terms of Service

These terms govern access to and use of the GLOPSCO platform and website, provided by GLOPSCO. By signing up for an account or using the service, your organisation agrees to these terms.

Where a separate written agreement exists between your organisation and GLOPSCO, that agreement takes precedence where the two differ.

Accounts are created for named users within your organisation. You are responsible for keeping login credentials confidential and for activity carried out under your accounts.

Access is granted by role. Your organisation controls which reps, distributor managers and brand-level users are provisioned and what they can see.

The platform may be used only for legitimate distribution, sales and territory-management activity by your organisation and its authorised distributors.

You agree not to misuse the service, interfere with its operation, attempt to access data outside your role, or use it to store or transmit unlawful content.

Your organisation retains ownership of the outlet, order and operational data it enters into GLOPSCO. You grant us the rights needed to host and process that data in order to provide the service.

We handle your data as described in the privacy policy and protect it as described on the security page.

We work to keep GLOPSCO available and reliable, including the offline capability of the field app. From time to time we may need to perform maintenance or make changes to the service.

Any committed availability levels for a given plan are set out in your written agreement.

Access is provided under the plan agreed with your organisation. Fees, billing cycle and the length of the term are set out in your order or written agreement.

Pricing is scoped to your network size, as described on the pricing page.

We may suspend access where use breaches these terms or poses a risk to the platform or other customers. Either party may end the agreement in line with the terms of your order.

On termination, and subject to legal and contractual obligations, we will make your data available for export for a reasonable period before deletion.

The service is provided on the basis set out in your written agreement. To the extent permitted by law, our liability is limited as described there. Nothing in these terms excludes liability that cannot lawfully be excluded.

We may update these terms as the service evolves. Where changes are material, we will make reasonable efforts to let affected organisations know through the platform or by email.